Duty doctor removed from Indore airport immediately:Repeated passenger complaints trigger action, while authorities issue official notice to pest control agency

The duty doctor has been removed in the case of IT professional Arun Modi, who was traveling from Indore to Bengaluru, being bitten by a rat at the airport and not receiving a rabies injection. A notice has been issued to Pest Control India (PCI) company working there seeking a response. Additionally, instructions have been given to keep rabies injections there. However, this is not the first case. Previously too, passengers have complained multiple times about dirt, mosquitoes, and rats roaming in the airport restrooms. Some passengers even wrote in their complaints – how can the airport be in such condition in the country’s cleanest city? Though every time the airport management apologized to passengers saying they regret the inconvenience caused, no concrete steps were taken to improve the situation. About six months before the passenger was bitten by a rat, another passenger had released a video showing a rat roaming in the terminal building at the airport. Meanwhile, Airport Director Vipinkant Seth spoke with passenger Modi and apologized to him for the inconvenience. Such complaints… same response for all Passenger expressed displeasure over washroom uncleanliness, called it disappointing In July, a woman who came to Indore from Hyderabad expressed displeasure about dirty washrooms. She had said how can there be such uncleanliness at the airport of India’s cleanest city? She had also filed a complaint about this. The passenger said she frequently travels to airports across the country, but washrooms at no other airport are this dirty. After this, airport officials apologized for the inconvenience. Passengers troubled by mosquitoes, same apology again Recently, a passenger heading to Bangalore said in a video posted on social media that there were many mosquitoes on the ground floor, AC was not working either. There was no staff at the tea-coffee counter. This time too, officials apologized. Many complaints about rats, pigeons and stray dogs
Six months ago, a passenger had posted a video of a rat roaming at the airport. A passenger posted a video of pigeons at the terminal. A passenger had also complained about dogs roaming outside the airport. Such complaints kept coming up. Passenger said city is number one in cleanliness, but airport is dirty After seeing the filth spread outside the airport arrival gate and dogs roaming around, the passenger expressed displeasure. Complained saying that Indore is number one in cleanliness, but there is dirt at the airport. Passengers have complained many times about the lack of cleanliness at the airport. Direct Talk- Vipin Kant, Airport Director Will provide all facilities along with hiring a new doctor Why weren’t previous passenger complaints addressed?
– Routine passenger complaints are resolved. Every complaint is taken seriously. Any shortcomings that remain are addressed. What action has been taken after a passenger was bitten by a rat?
– A notice has been issued to the pest control agency, and they have also been fined. A pest control campaign has also been initiated. This will continue for three days. Medical facilities were also not available to the passenger at the airport?
– We have appointed another doctor in place of the duty doctor. Instructions have been given to keep rabies injections at the airport. The agency overseeing medical arrangements has been instructed to ensure all medical facilities are available. No passenger should face inconvenience in the future. ​